Cookie Policy
Cookie Policy
Effective as of 23 April 2022, RideSuite SL, (“RideSuite” or “we” or “us” or “our”) have issued our Cookie Policy.
1. Intro
This Cookie Policy (“Policy”) supports our belief in being transparent about how we use your information. This Policy provides detailed information about how and when we use cookies on our Websites and within the Services. For the purposes of this Policy, the term, “Websites”, shall refer collectively to www.ridesuite.com as well as the other publicly accessible websites that RideSuite operates and that link to this Policy. Other capitalised terms shall have the meanings defined in the Master Subscription Agreement.
2. Does RideSuite use Cookies?
Yes. RideSuite and our marketing partners, affiliates, and analytics or service providers use cookies and other technologies to ensure everyone who uses the Websites has the best possible experience, and that RideSuite users can securely, quickly and reliably use the Services.
3. What is a Cookie?
A cookie is a small text file that is placed on a user’s hard drive by a web page server. Cookies and related web technologies (which we refer to herein collectively as ‘Cookies’) contain information that can later be read by a web server in the domain that issued the Cookie. Some of the types of Cookies referenced in this Policy will only be used if you use certain products. features, or if you select certain preferences, while some Cookies will always be used. In addition to Cookies, we may automatically receive and record information on our server logs from the browser or device a user, which may include the type of browser and/or device being used to access the Services.
4. Why does RideSuite use Cookies?
When users visit our Websites or engage with the Services, we may place a number of Cookies in the user’s browser. These are known as First Party Cookies and are required in order to hold session information as users navigate from page to page within Websites or the Services. For example, we use Cookies on our Websites to understand visitor and user preferences, improve their experience, and track and analyse usage, navigational and other statistical information. Within the Services, we use Cookies to enable End User activity, to improve user experience, and to track and analyse usage, navigational, and other statistical information to continuously improve our Services. When we collect this information, we only use this data to provide the Services or in aggregate form, and not in a manner that would identify you, your Agents or your End Users personally.
We may use web beacons, tags, flash cookies, HTML5, and scripts in the Websites or in emails to help us to deliver Cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our service/analytics providers on an individual and aggregated basis.
We partner with third parties to either display advertising on the Websites or to manage our advertising on other sites. Our third party partners may also use technologies such as cookies, web beacons, tags, flash, HTML5, scripts, or other tracking technologies to gather information about your activities on our Websites and other sites in order to suggest advertisements based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here and here (or if located in the European Union you may opt into the use of cookies, by clicking here). Please note this does not opt you out of being served ads and you will continue to receive generic, untargeted ads.
5. How to disable Cookies
Users can control the use of our Cookies at the individual browser level. If a user elects not to activate a given Cookie, or to disable certain Cookies, they may still visit our Websites and interact with the Services, but their ability to use some features or areas of the Websites and Services may be limited.
You can generally activate or later deactivate the use of cookies through functionality built into your web browser, or by means of cookie consent mechanisms. To learn more about how to control cookie settings through your browser:
- Click here to learn more about the “Private Browsing” setting and managing cookie settings in Firefox;
- Click here to learn more about “Incognito” and managing cookie settings in Chrome;
- Click here to learn more about “InPrivate” and managing cookie settings in Microsoft Edge; or
- Click here to learn more about “Private Browsing” and managing cookie settings in Safari.
If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customise preferences associated with your internet browsing. To learn more about this feature from Google, click here.
Opt-Out of Interest-Based Advertising:
To opt-out of interest-based advertising by third parties, please visit:
- European Interactive Digital Advertising Alliance (EDAA)’s consumer opt-out page (http://youronlinechoices.eu) if you are located in Europe.
- Digital Advertising Alliance (DAA)’s self-regulatory opt-out page (http://optout.aboutads.info/) and mobile application-based “AppChoices” download page (https://youradchoices.com/appchoices) if you are located in the United States.
- Network Advertising Initiative (NAI)’s self-regulatory opt-out page (http://optout.networkadvertising.org/) if you are located in the United States.
In the mobile environment, most mobile operating systems offer device-based opt-out choices that are transmitted to companies providing interest-based advertising. To set an opt-out preference for a mobile device identifier (such as Apple’s IDFA or Android’s GAID), visit the device manufacturer’s current choice instructions pages, or read more about sending signals to limit ad tracking for your operating system here: http://www.networkadvertising.org/mobile-choices.
Please note that these settings must be performed on each device (including each web browser on each device) for which you wish to opt-out, and if you clear your cookies or if you use a different browser or device, you will need to renew your opt-out preferences.
6. Third Party Widgets
The Websites include third party social media features, such as the Facebook Like button, and third party widgets, such as the ‘Share This’ button or interactive mini-programs that run on the Websites. These features may collect your IP address, which page you are visiting on the Websites, and set a cookie to enable the feature to function properly. Your interaction with these features is governed by the privacy policy of the third party company providing it.
7. Types of Cookie
We may use any of the following categories of cookies on the Websites as detailed below:
Necessary Cookies | These Cookies, sometimes called Essential Cookies or Strictly Necessary Cookies, are necessary for the Websites and Services to function properly and cannot be switched off in our systems. For example, Necessary Cookies may support authentication or other security features, load balancing or filling in forms. You can set your browser to block or alert you about these Cookies, but some areas of the Websites and Services will not work correctly. Necessary Cookies are used to support our Websites and Services. |
Functional Cookies | These Cookies enable the Website and Services to provide enhanced functionality and personalisation. For example, we use session Cookies to temporarily remember information entered by a user and persistent Cookies to record their preferred language and localisation settings. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these Cookies then some or all of our Services may not function properly. Functional Cookies are used to support our Websites and Services. |
Analytics Cookies | These Cookies allow us to analyse Website traffic and use of our Services, so that we can report on performance and make improvements. Analytics Cookies help us to know which Website pages are the most and least popular and see how visitors move around the sites. They also allow us to test and measure the popularity of new Service features, and understand how Agents and End Users interact with the Services. Information collected by these Cookies is aggregated and therefore anonymous. If you do not allow these Cookies we will know less about your visits to our Websites and use of our Services, and will be less able to monitor its overall performance or identify areas for improvement. Analytics Cookies are used to support our Websites and Services. |
Marketing Cookies | These Cookies may be set through our Websites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Marketing Cookies are used to support our Websites. |
Social Media Cookies | These Cookies are set by a range of social media services that we may have added to the Websites to enable you to share our content with your colleagues and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these Cookies you may not be able to use or see these sharing tools. Social Media Cookies are used to support our Websites. |
8. End User Cookies
If you are a Subscriber, depending on the products and features you use and how you configure them, RideSuite may place Cookies on End Users browsers for the purposes of providing the Services.
All End User Cookies, other than those categorised as Necessary, are supported by built-in End User Cookie consent management tools.
9. Agent Cookies
RideSuite uses Cookies in the Services it provides to Agents. These Agent Cookies span multiple purposes including, for example, authentication, security, remembering preferences, and for analytics.
10. Updating This Policy
If there are any material changes to this Policy, you will be notified by the posting of a prominent notice on our Websites and within the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on the Policy. Your continued use of the Websites and Services constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of and access to the Websites and the Services.
9. English Version Controls
Non-English translations of this Policy are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and controls.
10. Contact Us
If you have questions or concerns regarding this Policy or about RideSuite’s privacy practices, please contact us by email at [email protected] or at:
RideSuite SLU
Attn: Privacy Team and DPO
Ronda Universidad 31, 2º1ª
08007 Barcelona
Spain
