RideReact

RideReact

Oversee live operations and make real-time service adjustments.

Operational control at your fingertips

VISIBILITY

Map & Schedule Views

RideReact provides twin views of your live operations:

REACTIVITY

React in a heartbeat

Respond in real time to delays, incidents and unforeseen circumstances by reassigning rides in an instant. Drag, drop and confirm to assign a ride to a different driver.

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Live driver location tracking

The RideReact map view shows the current location and direction of travel for each driver using the RideSuite Driver App.

Drag & drop reassignment

Respond to incidents in moments by dragging a ride from one driver to another. The ride is cancelled with the first and added to the calendar of the second.

Status alerts

Configure notifications and choose to receive alerts when a driver is running late, a flight is delayed, or a driver reports a no show.

INTEGRATIONS

Make better decisions with live traffic data

RideSuite's draws on the unrivalled expertise of TomTom to provide traffic insights such as accurate estimated time of arrival (ETA) information. TomTom know a thing or two about about real time traffic data. They began collecting anonymous GPS measurements from their users in 2006 and can now provide coverage in 200 countries and territories, encompassing more than 5 billion people and 35 million kilometres globally. Driver locations, traffic status and ETAs are updated frequently, ensuring you'll be the first to know if a driver is likely to be late to a pick-up or delayed starting their next job.

FUTURE

RideReact Roadmap

In a future release, RideReact users will begin receiving customised recommendations and suggested actions. For example, once you have set up your local network, RideReact will be able to suggest the best local partner to provide immediate assistance, based on vehicle type, rates, performance and driver proximity. Speak to a member of our team to discuss other features that you would like us to include within the platform.

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RideSuite Applications

RideReact is fully integrated with the RideSuite Driver App as well as other applications in RideSuite.

Fleet Optimisation

Vehicle Assignment

Ride details such as prices, addresses, flight details and extras are automatically validated to save you time.

Drivers Schedules

Map your existing business logic to allocate rides between suppliers, or flag exceptions for review.

Route Planning

Automate key business processes to reduce costly overheads and boost the bottom line.

GETTING STARTED

Migrating to RideSuite

Companies who have not yet adopted tailor-made transport management software will find that adopting RideSuite is a straightforward process. But what if your business uses custom in-house software or another solution? Our team is on hand to offer advice and practical tips on making the switch. The process usually begin by diverting new bookings to RideSuite and beginning to progressively swap drivers over to RideSuite. You can begin with as little as six drivers. With a fewer and fewer bookings left in the legacy system, a tipping point will soon emerge - a date from which all rides should be performed through RideSuite. Migrating the few remaining booking needn't be drama. Speak to our experienced team for practical recommendations on completing your transition to RideSuite.

Built on Azure for complete piece of mind
More than 95% of US Fortune 500 companies trust Microsoft Azure to provide security cloud computing, now you can too.
Best in class mapping services
RideSuite blends data from multiple mapping sources to provide the highest quality geospatial data.
Global Reach, Local Knowledge
Connecting travel businesses from around the world with local ground transportation experts.
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How can we help?

Unless your third party GPS tracking equipment is a requirement of your insurance provider, we believe RideReact offer a superior operational solution. By using the RideSuite Driver App, ride status information is automatically mapped to location data, providing  more insights and operational intelligence than a basis GPS tracking device could ever achieve.

Even if your work takes you across international borders, your RideSuite subscription covers every ride you perform. Our traffic data partner TomTom covers more than 200 countries.

Yes, your RideReact live map and schedule status views both include rides which were subcontracted to local partners. Keep tabs on all the work you have commited to fulfill, even when outsourced to partners.

Our team is on hand to help you get up and running on RideSuite. Please raise a support ticket if you have further questions or book a demonstration to see the software in action.

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